Download & Video pages have been updated.

I have updated my sites download and video pages with a lot of new links. Enjoy!

Dynamics CRM Videos & Ebooks

Dynamics CRM Videos and eBooks are now available for Sales, Service, Social Listening, Mobile and upgrading. Take a look:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/videos-ebooks.aspx

Training & Adoption Kit for Microsoft Dynamics CRM

Looking to build Custom training for your company for Microsoft Dynamics CRM?

Create your own training materials for Microsoft Dynamics CRM Online 2015 Update and Microsoft Dynamics CRM 2015 (on-premises)!

Here are links to several editable eBooks and help files that you can customize any way you like. Replace images and screen shots, edit the text, use your own logo — whatever works to make your training materials match your system and style.

http://www.microsoft.com/en-us/dynamics/crm-customer-center/training-adoption-kit-for-microsoft-dynamics-crm.aspx

 

CRM 2015 has been released.

The Microsoft CRM team has been hard at work. They have just announced the availability of CRM 2015 for both CRM Online and CRM OnPremise. Don’t worry, this is not the same major upgrade from CRM 2011 to CRM 2013, but rather more like a CRM 2013 SP2/3 release.

As of I have stated before, CRM platform has hit a nice maturity level, in where the interface and back office are very stable, scalable, etc., a lot like ERP system updates. Now, we will see even more new features and innovation for CRM, built on the same common platform. Here’s some great links!

What’s new in CRM 2015:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/what-s-new.aspx

 Mobile Tablet Productivity Enhancements

https://www.youtube.com/watch?v=AsCVyFqGsZA

 

CRM Customer Center:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx

 

CRM Online Upgrade Video

https://www.youtube.com/watch?v=7f3KTlFaQ64

 

Videos and EBooks:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/videos-ebooks.aspx

 

Hierarchical Security Modeling in Microsoft Dynamics CRM 2015

https://www.youtube.com/watch?v=kx5So32DrCo

 

Mobile Tablet Productivity Enhancements

https://www.youtube.com/watch?v=AsCVyFqGsZA

 

Developer for Microsoft Dynamics CRM Online and On-Premises (CRM SDK)

Welcome to the developer documentation for Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online 2015 Update! You can read all the documentation online in the MSDN library or in the CHM file found in the download package. The download package also includes assemblies, developer tools, and a wide range of sample code and other resources. The download package is available here: Microsoft Dynamics CRM SDK.

http://msdn.microsoft.com/en-us/library/gg309408(v=crm.7).aspx

 

 

Deploying and administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2015

This deployment and administration documentation, known as the Implementation Guide or IG in previous versions of Microsoft Dynamics CRM, is a set of comprehensive deployment and administration topics that can help you plan, deploy, configure, customize, and maintain Microsoft Dynamics CRM 2015 (on-premises) or Microsoft Dynamics CRM Online.

http://technet.microsoft.com/en-US/library/hh699811(v=crm.7).aspx

 

 

Microsoft Dynamics Marketing Help Center!

Microsoft has also released a help center specific for Microsoft Dynamics Marketing, previously known as Marketing Pilot.

http://www.microsoft.com/en-us/dynamics/marketing-help-center/

Microsoft Dynamics CRM Customer Center

Did you know that Microsoft has a great end-user helpdesk? Check it out here:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx

 

 

Join me at CRMUG Summit 2014!

summit

 

 

 

 

It’s that time of year again, when all the CRM User base gets together for the biggest CRM user group event of the year. CRMUG Summit is a great place to learn, network and do all things CRM! Some details to the event can be found here.

If you’re attending, see my schedule below. Stop by to ask a question or just say hello!

Dynamics Partner Conference Oct 13-14

DynamicsPartnerConfernence

CRMUG Summit 2014 October 15-17
cmrug

Please note the 2:15 session has been moved to 8am that morning, giving you plenty of time to catch your flights.

I will be at both the MVP sessions.
mvp

mvp1