Countdown to Convergence 2015! See you there!

Countdown to Convergence 2015

We are less than four weeks out from Convergence 2015 and the anticipation is building! Over the next month we will be sending you, our registered attendees, regular e-mail communications that will provide you with event information, tips to help you get ready, and ways to get energized. We look forward to seeing you in Atlanta!

In this edition: Session Updates | Networking | Atlanta Resources | Quick Links | Next Newsletter Edition


Now published: General Sessions We are excited to unveil our lineup of General Sessions at Convergence! This year, Convergence will feature seven General Sessions taking place on Monday & Tuesday that will address some of the most important issues facing business leaders today. With content delivered by Microsoft executives and other industry leaders such as marketing pioneer Seth Godin, these strategic sessions will provide fresh, new perspectives and innovative solutions. Search by ‘General Sessions’ in Schedule Builder to review the full list and add them to your personalized schedule today.


Making the connection One of the most valuable aspects of Convergence is the opportunity to network and connect with thousands of other attendees who have similar interests, similar roles, or work in similar industries. Whether through planned activities or just informal opportunities, you’ll find yourself making connections that will last long after the event is over. Here are few ways you can maximize your time:

  • Review all the opportunities on our Networking page. From Roundtable Discussions to all the offerings that the Convergence Experience Center provides, the options abound.
  • Make sure you’ve opted-in during the registration process to have a QR code printed on your badge. Like a virtual business card, this will let you scan and share your contact information with others easily (don’t worry, you can still go back to your registration record and opt-in if you haven’t already).
  • Read through our Convergence Insider blog about networking at Convergence for some tips and perspectives from past attendees.

New to Convergence? If this is your first-time to Convergence, never fear! We know sometimes it can be overwhelming to try to navigate a new experience, so we’re here to help.

  • Read the latest Convergence Insider blog that highlights first-time attendance tips from some of our Convergence veterans.
  • We’ll also have first-time attendee buttons onsite that you can wear so other Convergence attendees can easily identify you and provide additional help and guidance.
  • We’ll have our Information Desk and roving information staff available to you all week, but if you want to talk with someone in more detail, you can stop by our main Information Desk in the Registration Foyer at the Georgia World Congress Center on Sunday, March 15 between 4:00 – 6:00pm where we’ll a variety of event experts available to help you get the most out of your experience.


Navigating the ATL Make the most of your time in the great city of Atlanta! Here are a few ways you can find out more about what the city has to offer:

  • Read our Convergence Insider blog about favorite dining recommendations from past attendees. Atlanta has a thriving culinary scene, so take advantage of the many, many great restaurants with your colleagues.
  • Access the Atlanta website that has been specially created for Convergence attendees. It includes information on attractions, things to do, dining, as well as special offers.
  • Connect to #CONV15 on Twitter. Share any recommendations you have and see what others are saying!


Key Convergence Web Links Convergence Social Media Links
Convergence website   Agenda   Session Catalog / Schedule Builder   Sponsor/Exhibitor listing   FAQ Convergence Community page Facebook Twitter (and use #CONV15) LinkedIn YouTube


What to expect The next edition of the Countdown Newsletter will be all about the Convergence Experience Center, considered the hub of the conference. From exploring hundreds of partner solutions in the Expo Experience, to demos and technical support within the Microsoft Solutions Experience, and much, much more, we’ll introduce you to the myriad of opportunities to learn and connect within this amazing space. Stay tuned!

Download & Video pages have been updated.

I have updated my sites download and video pages with a lot of new links. Enjoy!

Dynamics CRM Videos & Ebooks

Dynamics CRM Videos and eBooks are now available for Sales, Service, Social Listening, Mobile and upgrading. Take a look:

Training & Adoption Kit for Microsoft Dynamics CRM

Looking to build Custom training for your company for Microsoft Dynamics CRM?

Create your own training materials for Microsoft Dynamics CRM Online 2015 Update and Microsoft Dynamics CRM 2015 (on-premises)!

Here are links to several editable eBooks and help files that you can customize any way you like. Replace images and screen shots, edit the text, use your own logo — whatever works to make your training materials match your system and style.


CRM 2015 has been released.

The Microsoft CRM team has been hard at work. They have just announced the availability of CRM 2015 for both CRM Online and CRM OnPremise. Don’t worry, this is not the same major upgrade from CRM 2011 to CRM 2013, but rather more like a CRM 2013 SP2/3 release.

As of I have stated before, CRM platform has hit a nice maturity level, in where the interface and back office are very stable, scalable, etc., a lot like ERP system updates. Now, we will see even more new features and innovation for CRM, built on the same common platform. Here’s some great links!

What’s new in CRM 2015:

 Mobile Tablet Productivity Enhancements


CRM Customer Center:


CRM Online Upgrade Video


Videos and EBooks:


Hierarchical Security Modeling in Microsoft Dynamics CRM 2015


Mobile Tablet Productivity Enhancements


Developer for Microsoft Dynamics CRM Online and On-Premises (CRM SDK)

Welcome to the developer documentation for Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online 2015 Update! You can read all the documentation online in the MSDN library or in the CHM file found in the download package. The download package also includes assemblies, developer tools, and a wide range of sample code and other resources. The download package is available here: Microsoft Dynamics CRM SDK.



Deploying and administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2015

This deployment and administration documentation, known as the Implementation Guide or IG in previous versions of Microsoft Dynamics CRM, is a set of comprehensive deployment and administration topics that can help you plan, deploy, configure, customize, and maintain Microsoft Dynamics CRM 2015 (on-premises) or Microsoft Dynamics CRM Online.



Microsoft Dynamics Marketing Help Center!

Microsoft has also released a help center specific for Microsoft Dynamics Marketing, previously known as Marketing Pilot.

Microsoft Dynamics CRM Customer Center

Did you know that Microsoft has a great end-user helpdesk? Check it out here: